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Legends of Kartella Player Agreement

Version 2026-10-09
  • If game protection detects a cheat, a banned tool, a debugger or an unknown program changing the game, it takes screenshots of your WHOLE screen on every monitor (five over about 8 seconds), not just the game, and sends them to staff. Close anything private before you play.
  • Known cheat tools (today: Cheat Engine, GNTrainer, RF Helper64, RF Clicker and YOLO RF Helper) can get your account AND your IP address banned automatically. An IP ban blocks everyone on that connection, including pisonet, computer shops, school Wi-Fi and mobile data. Screenshots are never made public, but your character name may be posted automatically in our public Discord Bot/Cheat Detection channel.
  • Nothing from the protection checks leaves your PC unless something is detected. An automatic ban starts right away and staff then review it. You can appeal once, by ticket, within 7 days.
  • You must be 18 or older. One person per account: never share it. Staff will never ask for your password.
  • Cash and items are virtual and have no money value. Closed beta accounts (from October 9) may be wiped: open a ticket with your PayMongo payment reference and we put the cash you bought back on your new account. The free 10,000 Cash Points are not given back. Under the Data Privacy Act you can ask to see, copy, correct or delete your data.
Read the full agreement

1. Who we are

Legends of Kartella is a free-to-play private game server run by a small team in the Philippines (operator: Deamar Zaki Innovative). We are not affiliated with any game publisher.

2. Game protection: screenshots and bans

On PC, our launcher runs DK Game Protection. It checks your PC from the moment you sign in until you stop playing.

What it checks:

  • The programs running: their names, file locations and file details.
  • Programs attached to or loaded into the game, and debuggers (tools that inspect a running program).
  • Whether the game files were changed.
  • Python programs, for known bot scripts. It keeps a script's name and fingerprint only if it matches.
  • Your PC's maker, model and BIOS name (never serial numbers; the virtual machine device code is explained below), so it can refuse to run in a virtual machine.

Virtual machines: the game will not start in a virtual machine unless an admin has approved that machine. To ask, run our DK HWID Checker (ask staff by ticket for it) and send us the device code it shows. The code is a one-way fingerprint made from the machine's firmware ID and Windows ID, and it cannot be turned back into either. The launcher compares it with our approval list on your PC and does not send it to us.

It does not open your documents, browser or messages. It does not read other programs' memory, and it installs no driver. Apart from your sign-in, update checks and the virtual machine approval list, nothing is sent to us unless it finds a cheat, a banned tool, a debugger program running on your PC, or an unknown program (one without a publisher signature) that can change the game's memory.

If it finds one:

  • It takes five screenshots of your WHOLE screen on every monitor, not just the game, over about 8 seconds, and joins them into one picture. Anything visible will be in them, including chats and other windows. Close anything private before you play.
  • It sends us that picture, the program's file name and fingerprint (hash), the time and the launcher version. The report signs in with your account name and password (checked, never stored). Our server compares the IP address the report came from with your game login, and keeps it if it bans that address.
  • During play, the game closes once the screenshots are taken, after about 8 seconds. Before launch, the game will not start.
  • Known cheat tools (today: Cheat Engine, GNTrainer, RF Helper64, RF Clicker and YOLO RF Helper) can get your account and your IP address banned automatically. Other reported detections go only to staff, with no automatic ban.
  • If the game files were changed or a debugger is attached to the game, the game closes or will not start, and no report is sent.
  • An IP ban blocks everyone on that connection. Computer shops, pisonet, school Wi-Fi, mobile data and VPNs are often shared. If an IP ban catches you by mistake, open a ticket in our Discord at any time.

Only staff see the screenshots. They are saved on our server for 30 days, then deleted the next time the server clears expired reports, so there is no fixed deletion date yet (backups may keep them a little longer). They are also posted in a private staff Discord channel, where they stay until staff delete them. They are never posted publicly.

If a known cheat tool is detected while you are in the game, our public Discord Bot/Cheat Detection channel may automatically show your character name, the time and the tool's name, marked "awaiting staff review". This can happen before staff have looked, and whether or not you were banned. It never shows your account name, IP address or screenshots.

An automatic ban starts right away. Staff then review it and either lift it or make it permanent. You can appeal (section 8). Trying to disable or fool game protection is itself a ban.

3. Your account

  • You must be 18 or older and give your real birth date. If we find that an account belongs to someone under 18, we close it and delete its data, except payment records.
  • One person per account. Do not share or lend it. Shared accounts lose support.
  • Selling an account is allowed only in our Discord trade channel, at your own risk. Staff do not settle disputes about it, and the original owner can still recover the account.
  • Use a password you use nowhere else, and keep it and your Fire Guard secret. Staff never ask for your password and never message you first.
  • You are responsible for everything done on your account.

4. Fair play

Not allowed:

  • Bots, auto-clickers, macros and trainers from outside the game. Built-in features like the Kartella Clicker are fine.
  • Memory editors like Cheat Engine, speed hacks, packet editors, debuggers and modified game files.
  • Abusing bugs. Report them by ticket and you get a reward instead.
  • Using a new account to get around a ban.

Cheating is a permanent ban on the first offence, and staff can also ban the IP address used.

Real-money trading is allowed only in our Discord trade channel, at your own risk. Staff do not step in or refund it. Scamming, for real money or not, is a permanent ban on every account you own.

5. Your data and the Data Privacy Act

This section explains how we handle your data under the Philippine Data Privacy Act of 2012 (RA 10173). By ticking both boxes, you agree that we collect and use the data below, including the game protection screenshots.

What we keep:

  • Your username, password, email, birth date and referrer, plus your Discord ID and tag if you link Discord.
  • IP addresses when you register and log in.
  • Game logs (trades, item movements, purchases) and your support tickets.
  • Top-up records: amount, date and payment reference.
  • Game protection reports (section 2).
  • If you ask us to approve a virtual machine: its device code and the account name you send with it.
  • Which version of this agreement you accepted, and when.

Why: to run your account, keep the game fair, stop fraud and ban evasion, credit top-ups and answer support.

Who sees it:

  • Our staff.
  • OVHcloud, which hosts our server in Singapore.
  • PayMongo, which processes top-ups and receives your account name.
  • Brevo, which sends our emails.
  • Discord (a US company). Our private staff channels there get notices about new accounts, payments, tickets and game protection reports.
  • The public sees only what section 2 describes.

We never sell your data.

How long we keep it:

  • IP addresses on our website: 12 months. Sign-up and login addresses are kept until 12 months after your last website sign-in.
  • The IP address of your last game login: while your account exists.
  • Game login history (account name, IP address, login and logout times) in the game server's logs: there is no automatic deletion for it yet.
  • Game protection reports, ban records (including banned IP addresses) and virtual machine approvals: until staff remove them. There is no automatic deletion for these yet. Screenshots follow section 2.
  • Support tickets: 2 years after they close.
  • Payment records: 5 years (tax rules), even if you delete your account.
  • The record of which agreement version you accepted: kept as proof of your consent, also after your account is deleted.

Your rights: you can ask what we hold about you, get a copy, correct it, object to how we use it, or ask us to delete it. You can also ask staff to review any automatic ban. Open a ticket on this website or in our Discord, and we answer within 15 days. You can complain to the National Privacy Commission (privacy.gov.ph). Playing on PC means using game protection, so if you withdraw consent you can no longer play on PC. Records we need to enforce a ban or follow the law may be kept after a delete request.

6. Top-ups and virtual items

  • Top-ups are optional. Cash points, items and premium time are virtual and cannot be exchanged for money.
  • Refunds follow our Refund Policy. We refund double charges, wrong amounts, unauthorised payments and payments that delivered nothing. We also refund unspent cash if you ask within 7 days of payment. Free Cash Points count as spent first. Cash you have already spent is not refunded.
  • Accounts banned for cheating, scamming or bug abuse are not refunded. A chargeback pauses item mall access until it is resolved.

7. Test phase

The closed beta runs for about one week from October 9, 2026. Accounts, characters, items and progress may be wiped at any time during the test or when it ends, and you may need to register and accept this agreement again.

  • During the closed beta, every account gets 10,000 free Cash Points once. They are a test gift: they cannot be refunded, and open beta accounts do not get them.
  • Top-ups are open during the test. If we wipe accounts, open a ticket with your PayMongo payment reference and we put the cash you bought back on your new account. The free Cash Points are not given back.
  • The Android app is closed during the test, so you can play only on PC. Before it opens, we will add what the app checks to this agreement.

8. Appeals and contact

  • You can appeal a ban once, by ticket, within 7 days of the ban. When the launcher says "message an admin", this is how. Tell us what was running and why you think it is a mistake. Staff check the screenshots and details we have. Only an admin or the owner can lift a game protection ban.
  • If you are banned and cannot open a ticket on this website, open one in our Discord.
  • Tickets: Account > Tickets on this website, or a ticket in our Discord. Staff are online daily from 9:00 to 21:00 Manila time and answer tickets within 2 working days.

9. Changes

We may update this agreement. The version date is at the top, and we post changes on the website and on Discord. If a change affects your data or game protection, you must accept the new version before you keep playing. If you do not accept it, stop playing and ask us to delete your account. If you break this agreement, we can warn, suspend or ban your account. Philippine law applies.

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